Contact us

Questions about an order, delivery or a refurbished iPhone? Use the form below or the contact details on this page.

Contact information

If you have any questions about your order, delivery or our refurbished iPhones, please feel free to contact us using the details below:

Company Rainbow Mobile Co., Ltd (trading as Rainbowmobile) · Registered in England and Wales · Company No. 16697419

Email info@rainbowmobilehk.com

Registered office 2nd Floor, 3 Bishops Square, Hatfield, England, AL10 9NA, United Kingdom

Contact address (UK) Ridley Lane, Epsom, KT19 9EX, United Kingdom

UK warehouse 14-16 Broadway, Surbiton, KT6 7HL, United Kingdom

Hong Kong Rainbow Mobile Limited (彩虹科技貿易有限公司) · our Hong Kong company and test warehouse

Business hours Monday to Friday, 9am–6pm (UK time)

Customer support Our team is available to assist with product enquiries, order tracking, and after-sales support.

We aim to respond to all enquiries within 24 hours on working days.

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