Battery health standards
We publish battery health on listings when available. Every handset must meet our minimum before dispatch.
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30-day returns
Return within 30 days if the phone is not right for you.
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12-month warranty
Hardware faults covered for 12 months from delivery, in addition to your statutory rights.
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Fully tested
Every function and the IMEI checked before dispatch.
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Network unlocked
Use your existing SIM — no network lock.
Battery health standards
Minimum standards before any phone leaves our workshop.
All phones ship with at least 85% battery health unless stated otherwise on the product page.
If a phone’s original battery is below 85%, we fit a new third-party (non-Apple) battery before the phone is listed.
How battery health is measured
What the percentage means and how to check it yourself.
Battery health is the battery’s maximum capacity compared with when it was new, as shown by iOS. A lower capacity means fewer hours of use between charges.
Open Settings → Battery → Battery Health to see the maximum capacity.
Apple designs the batteries of iPhone 14 models and earlier to keep 80% of their original capacity after 500 complete charge cycles, and iPhone 15 models after 1,000 cycles. Our minimum is 85%.
Phones with a replacement battery
What iOS shows after a new non-Apple battery has been fitted.
Settings → General → About lists the battery as “Unknown”. Apple notes that an Unknown part might affect trade-in value.
Battery Health may show “Unable to verify this iPhone has a genuine Apple battery”, and the percentage shown may not be accurate.
According to Apple, these messages do not affect your ability to use your iPhone or its battery. The replacement battery is covered by our 12-month warranty.