Battery health standards
We publish battery health on listings when available. Every handset must meet our minimum before dispatch.
-
30-day returns
Return within 30 days if the phone is not right for you.
-
12-month warranty
Hardware faults covered for 12 months from delivery.
-
Workshop tested
Calls, camera, buttons, charging and wireless checked before dispatch.
-
Network unlocked
Use your existing SIM — no carrier lock.
Battery health standards
Minimum standards before any phone leaves our workshop.
80% minimum
All phones ship with at least 80% battery health unless stated otherwise on the product page.
Premium grade: 90%+
Premium cosmetic grade listings typically include 90% battery health or higher.
Battery replacement
Where a battery falls below our standard, we may replace it in the workshop before listing.