Terms of service

Terms & Conditions

These Terms & Conditions govern your use of our website and the purchase of products from Rainbow Mobile Limited. By using this website or placing an order, you agree to these terms.

1. About Us

This website is operated by Rainbow Mobile Limited. We sell refurbished iPhones and related accessories through our online store.

2. Products

We make every effort to ensure product descriptions, images and specifications are accurate. However, colours and appearance may vary slightly depending on your device screen and settings.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. You will be notified if an order cannot be fulfilled.

4. Prices & Payment

All prices are shown in GBP unless otherwise stated. Prices may change without notice. Payment must be received in full before an order is dispatched.

5. Shipping & Delivery

We aim to dispatch orders within 1–2 working days. Delivery times are estimates only and may vary depending on destination and courier service.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy. Please review that policy before making a purchase.

7. Warranty

All refurbished iPhones include a 90-day warranty unless otherwise stated. This warranty covers faults not caused by accidental damage, misuse or unauthorised repair.

8. Intellectual Property

All website content, including text, images, logos and design, is the property of Rainbow Mobile Limited or its licensors and may not be used without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Rainbow Mobile Limited shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or the purchase of products from it.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

If you have any questions about these Terms & Conditions, please contact us at info@rainbowmobilehk.com.