News

Four messages, four different causes. Here is what each one means on a new-to-you iPhone, the checks that fix most cases in minutes, and when to get in touch.

Refurbished iPhones suit staff phones well. Here is how to choose one model, handle SIMs, Activation Lock and device management, and order ten or more of the same phone.

A bigger screen helps, but weight matters too. Here is how to choose an iPhone for an older parent, and the safety and accessibility settings to set up before you hand it over.

An iPhone 11, 12 or 13 makes a sensible first phone. Here is how to choose between them, protect it, and set up Family Sharing, Screen Time and Find My before you hand it over.

Two different goals: getting through today, and keeping the battery healthy for years. Here are the settings and habits that help with both.

From 12 MP on the iPhone 11 to 48 MP and a 3x zoom on the iPhone 15 Pro: what each camera upgrade actually changes, and which model suits the photos you take.

Apple's own battery figures for every model from the iPhone 11 to the iPhone 15 Pro, ranked, and what they mean once a phone has been used.

Every iPhone we sell goes through the same checks before it leaves. Here is exactly what they cover, and the two things no checklist can promise.

Grade B at one shop is not always Grade B at the next. Here is what the common letters and words usually mean, how to compare them, and where our own grades sit.